IT system maintenance

// it maintenance

Your IT infrastructure
in safe hands

Regular and professional IT system maintenance is the key to a stable, safe and productive work environment. Škunca IT provides a complete IT maintenance service for companies, trades and catering facilities on the island of Pag — from small offices with a few computers to more complex multi-network environments.

Our approach is proactive: we don't wait for something to fail, but with regular reviews, updates and monitoring, we prevent problems before they arise. Each client receives a customized maintenance plan with clearly defined activities, frequency and costs — with no hidden fees.

We especially understand the challenges of seasonal business on the island of Pag — there is no time for downtime in the season. That is why we plan our maintenance in quiet periods, and in the season we are available for emergency intervention in the shortest possible time.

Preventive maintenance

• Regular physical examination and cleaning of computers and servers
• Updating operating systems and applications (Windows Update, firmware)
• Checking and optimizing antivirus protection (Bitdefender)
• Disk health check and failure prediction (S.M.A.R.T.)
• Performance optimization — defragmentation, cleaning of temporary files
• Inspection and testing of the backup system
• Checking network devices, firmware updates (UniFi, MikroTik)
• IT infrastructure documentation (inventory of devices, licenses, passwords)

Reactive maintenance and support

• Emergency intervention in the event of breakdowns — arrival on site or remote access
• Solving software problems and conflicts
• System recovery after a crash or infection
• User consultation and employee education
• Management of user accounts and access rights

Monitoring and control

• Continuous monitoring of the availability of network devices and servers
• Alerting — e-mail or SMS notification when a problem is detected
• View log files and security events
• Monthly report on the state of the IT system

We are located in Novalja, and we provide services on the entire island of Pag and in Zadar and its surroundings. By agreement, we are also available in a wider area.